Refund and Returns Policy

Refund and Returns Policy

Effective Date: 4th July, 2025

Thank you for shopping at Style Fusion Canada. We strive to provide high-quality, in some cases made-to-order and curated products. Please read our Refund and Returns Policy carefully before making a purchase. By placing an order on our site, you agree to the terms outlined below.

  1. General Policy Overview

Style Fusion Canada sells a combination of:

  •  t-shirts, hoodies, mugs, wall art, candles
  • clothing, shoes, bags, and home décor

Because of the nature of these products, our refund and return policy differs by item type. See below for specific details.

  1. Print-on-Demand Products

Each print-on-demand item is made specifically for you once your order is placed. As a result:

  • All sales are final for print-on-demand products.
  • Refunds or exchanges will only be offered if the product is:
    • Damaged in transit
    • Defective (e.g., misprinted or poor quality)
    • Incorrect (wrong item, size, or design)

How to Request a Refund or Replacement:

To be eligible, you must contact us within 7 days of delivery at dian@stylefusionca.com and provide:

  • Your order number
  • A description of the issue
  • Clear photos of the product and packaging (if applicable)

If your claim is approved, we will send a replacement or issue a refund to your original method of payment.

  1. Other Products

We accept returns and refunds for not-made-to-order items under the following conditions:

Eligible Reasons for Refund:

  • Wrong item sent
  • Defective or damaged item
  • Major size discrepancy (not due to buyer’s error)

Non-Eligible Reasons:

  • Change of mind
  • Wrong item ordered by customer
  • Sizing issues due to not consulting our size charts

Return Conditions:

  • Request must be made within 14 days of delivery
  • Items must be unused, unworn, unwashed, and in original packaging with tags attached
  • Return shipping costs are the customer’s responsibility (unless item was incorrect or damaged)

We recommend using a trackable shipping service when returning items. We are not responsible for returned items lost in transit.

  1. Refund Process

Once we receive and inspect your claim or returned item, we will notify you via email of the approval or rejection of your refund.

  • Approved refunds will be processed within 5–10 business days back to your original payment method.
  • Shipping charges are non-refundable, unless due to our error.
  1. Late or Missing Refunds

If your refund has not been received after 10 business days:

  1. Check your bank account again.
  2. Contact your credit card company—it may take time before your refund is officially posted.
  3. Contact your bank—processing time may vary.
  4. If you’ve done all of the above and still haven’t received your refund, please contact us at dian@stylefusionca.com
  1. Order Cancellations

Print-on-demand orders begin production shortly after being placed. If you need to cancel or modify your order, please contact us within 1 hour of placing your order. After this window, we cannot guarantee changes or cancellations.

  1. Contact Us

If you have any questions about our Refund Policy, please contact us:

📧 Email: dian@stylefusionca.com
🌐 Website: https://stylefusionca.com

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