Refund and Returns Policy
Effective Date: 4th July, 2025
Thank you for shopping at Style Fusion Canada. We strive to provide high-quality, in some cases made-to-order and curated products. Please read our Refund and Returns Policy carefully before making a purchase. By placing an order on our site, you agree to the terms outlined below.
- General Policy Overview
Style Fusion Canada sells a combination of:
- t-shirts, hoodies, mugs, wall art, candles
- clothing, shoes, bags, and home décor
Because of the nature of these products, our refund and return policy differs by item type. See below for specific details.
- Print-on-Demand Products
Each print-on-demand item is made specifically for you once your order is placed. As a result:
- All sales are final for print-on-demand products.
- Refunds or exchanges will only be offered if the product is:
- Damaged in transit
- Defective (e.g., misprinted or poor quality)
- Incorrect (wrong item, size, or design)
How to Request a Refund or Replacement:
To be eligible, you must contact us within 7 days of delivery at dian@stylefusionca.com and provide:
- Your order number
- A description of the issue
- Clear photos of the product and packaging (if applicable)
If your claim is approved, we will send a replacement or issue a refund to your original method of payment.
- Other Products
We accept returns and refunds for not-made-to-order items under the following conditions:
Eligible Reasons for Refund:
- Wrong item sent
- Defective or damaged item
- Major size discrepancy (not due to buyer’s error)
Non-Eligible Reasons:
- Change of mind
- Wrong item ordered by customer
- Sizing issues due to not consulting our size charts
Return Conditions:
- Request must be made within 14 days of delivery
- Items must be unused, unworn, unwashed, and in original packaging with tags attached
- Return shipping costs are the customer’s responsibility (unless item was incorrect or damaged)
We recommend using a trackable shipping service when returning items. We are not responsible for returned items lost in transit.
- Refund Process
Once we receive and inspect your claim or returned item, we will notify you via email of the approval or rejection of your refund.
- Approved refunds will be processed within 5–10 business days back to your original payment method.
- Shipping charges are non-refundable, unless due to our error.
- Late or Missing Refunds
If your refund has not been received after 10 business days:
- Check your bank account again.
- Contact your credit card company—it may take time before your refund is officially posted.
- Contact your bank—processing time may vary.
- If you’ve done all of the above and still haven’t received your refund, please contact us at dian@stylefusionca.com
- Order Cancellations
Print-on-demand orders begin production shortly after being placed. If you need to cancel or modify your order, please contact us within 1 hour of placing your order. After this window, we cannot guarantee changes or cancellations.
- Contact Us
If you have any questions about our Refund Policy, please contact us:
📧 Email: dian@stylefusionca.com
🌐 Website: https://stylefusionca.com